Our Privacy Policy

Your privacy is important to us. Our privacy policy explains which types of information we collect by our website and how we use it. Please note that this privacy policy only is valid for visitors to our website. This policy is not applicable to any information collected offline or via channels other than our website.

By using our website and services, you hereby consent to our privacy policy. Please, if you have any questions about our privacy policy, do not hesitate to contact us.

When you book our services on our website, we will ask you to provide information including your first name, last name, email address and payment details. To provide the best website experience possible, some of this information may be used to populate information for future bookings.

When you register for an account on our website, we ask for your email address for us to automatically send you a password. It is a "two birds one stone" way to confirm your email address and at the same time to battle spam and fake accounts.

Social media login and registration collects information, including but not limited to, your email address, name, profile picture, social provider identifier and its access token for security and validation purposes.

To provide you with a website experience most catered towards your needs and interests, we track cart contents and services you have viewed on our website.

We may use your browser location to offer you our services and its pricing in a currency other than Euros.

We use information we collect on our website in various ways, including but not limited to, operate and provide our website, improve and personalize our website, understand how you use our website, develop new features and functionality to perfectly cater our website to your needs, to communicate with you - including for customer service - to provide you with updates and other information, send you emails and to find and prevent fraud and spam.

We follow a safe and standard procedure of using log files. These files log visitors when they visit our website. All hosting companies do this and it is a part of hosting services analytics. The information collected by log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp and referring/exit pages. These are not linked to any information that is personally identifiable. The purpose of this information is for analyzing and administering our website.

Assigned staff, like booking managers or website administrators, has access to the information you provide us, including the service that has been booked, when the service has been booked, and who booked the service. This is for them to be able to help schedule your mix, master or music studio booking, to process a refund or to support you in case of any questions.

When processing payments, some of your data will be passed to the payment processor you have selected on checkout, including information required to process or support the payment, such as the purchase total and billing information.

Like any other website, we use cookies. These cookies are used to store information including your preferences and the pages on our website that you visited. The information is used to optimize your experience by customizing our web page content based on your browser type and/or other information.

Our privacy policy does not apply to third parties or other websites. We are advising you to consult the respective privacy policies of these third parties for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Please note that we have no access to or control over cookies that are used by third parties. You most likely can choose to disable these cookies through your individual browser options.

If you would like to make any CCPA or GDPR related request, we have one month to respond to you. We may charge you a small fee for this service. If you would like to exercise any of these rights, please contact us.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13 or of age in general. However, we encourage parents and guardians to observe, participate in, and/or monitor and guide online activity of their children on our website.

If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. Thank you!